Governance – a word that often fills business owners with fear. It is most often used in conjunction with large national or international companies. It also sounds a bit scary with images of red tape and large reports. So as a sole trader or small company you may think it doesn’t apply to you. In some aspects it doesn’t. The larger the company the more reporting requirements you have. These requirements are often base on number of employees or turnover. But there are some basic principles of governance that every business can use to.

We live in an age where processes need to be quick and efficient. Our expectations have moved away from waiting five days for a reply to often expecting same day service. To meet this demand we have automated many services – banking, buying insurance, booking event tickets are just some examples.  In the main we have all embraced this new ease and efficiency. We all have the days when you just want to buy something and don’t want to set up an account. And we have all come across systems that just don’t work for us – voice recognition phone systems, or the password rest that just sends you round in circles.