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Author: Hilary Humphrey

Numbers – They Can Be Useful and Not Scary

Jan 28, 2021Hilary HumphreyBudgeting, Business, finance, Planning, Processbudget, business planning, finance

Numbers are all around us.  Yet for some of us they can seem quite scary.   I have always felt that I am on the ‘numerically challenged’ side of the camp.  Although this is probably much more to do with the parrot on my shoulder telling me this.    Its true that I always take…

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Have you identified your business values?  

Jan 14, 2021Hilary HumphreyBusiness, Planningbusinesplanning, business, values

Have you identified your business values?     Company values are the core values or standards that guide the way you do business. They sum up what your business stands for, influences the organisational culture and drives how and why you do things. While business plans and strategies may change, the core values of your business…

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The Drawer of Business Ideas and Actions

Nov 12, 2020Hilary HumphreyBusiness, Organisation, Process, Small Business, To Do List

Almost every household I know has one of those drawers where random things get put when you are in a hurry. At the time it feels like the right place to put things (that quick clear up before friends and family arrive?!). But afterwards how often do you remember where you put the item you…

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Governance – Not Such a Scary Word

Nov 5, 2020Hilary HumphreyBusiness, Customer, Governance, ProcessAccountability, Governance, Performance, Process, Small Business

Governance – a word that often fills business owners with fear. It is most often used in conjunction with large national or international companies.  It also sounds a bit scary with images of red tape and large reports. So as a sole trader or small company you may think it doesn’t apply to you. In…

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Too Many Tasks? When To Know To Let Go

Oct 13, 2020Hilary HumphreyBudgeting, Business, Outsourcing, Process

Running a business is hard, especially when cash is tight and you still want to feel in control of everything.  So many tasks to do and the feeling of overwhelm can be all encompassing. Part of growing a business is knowing when to let go.   For some business owners this choice is easy and…

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Who do Your Processes Benefit?

May 11, 2020Hilary HumphreyBusiness, Process, Small BusinessProcess, Process Design, Process Review

We live in an age where processes need to be quick and efficient.  Our expectations have moved away from waiting five days for a reply to often expecting same day service.   To meet this demand we have automated many services – banking, buying insurance, booking event tickets are just some examples.  In the main…

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